Refund policy
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Our policy:
We want you to be fully satisfied with your purchase from Movement.Store. If you're not happy with your item, we offer a straightforward refund policy:
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Eligibility for Refund:
You must report any issues with the product within 2 days of receiving the delivery. You must return the item to us within 7 days of receiving it. The item must be unused, in its original condition, and with all tags still attached.
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How to Request a Refund:
Contact our customer service team within 2 days of receiving your order to report any issues with the product. Once your request is processed, you will be given instructions on how to return the item.
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Refund Process Time:
After we receive the returned item, the refund process will take 6-7 business days to be completed. The refund will be processed back to your original payment method.
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Non-Refundable Items:
Items that have been worn, damaged, or altered in any way are not eligible for a refund. Sale items or special offers may not be eligible for refunds.
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Customer Service
If you have any further questions or concerns, please feel free to contact us on WhatsApp at +92 332 6158956 or visit our office at B-25/A SITE Area Karachi.























