Refund policy


  • Our policy:

    We want you to be fully satisfied with your purchase from Movement.Store. If you're not happy with your item, we offer a straightforward refund policy:

  • Eligibility for Refund:

    You must report any issues with the product within 2 days of receiving the delivery. You must return the item to us within 7 days of receiving it. The item must be unused, in its original condition, and with all tags still attached.

  • How to Request a Refund:

    Contact our customer service team within 2 days of receiving your order to report any issues with the product. Once your request is processed, you will be given instructions on how to return the item.

  • Refund Process Time:

    After we receive the returned item, the refund process will take 6-7 business days to be completed. The refund will be processed back to your original payment method.

  • Non-Refundable Items:

    Items that have been worn, damaged, or altered in any way are not eligible for a refund. Sale items or special offers may not be eligible for refunds.

  • Customer Service

    If you have any further questions or concerns, please feel free to contact us on WhatsApp at +92 332 6158956 or visit our office at B-25/A SITE Area Karachi.